Grievance Redressal

Fraudulent Alerts and Security Measures

At HomeScape by Amplus Solar, we are committed to safeguarding your financial interests and personal information. As part of our ongoing efforts to provide you with a secure and trustworthy experience, we have implemented robust fraud detection and prevention measures. This page serves as an important resource to inform you about potentially fraudulent activities and the steps you can take to protect yourself.

Recognizing Fraudulent Activities
Criminals are becoming increasingly sophisticated in their attempts to deceive individuals and organizations. Here are some common types of fraudulent activities to watch out for:

1. Unauthorized Transactions: Keep a close eye on your transaction or dealing can help here. When you join us as a customer, a pre-sales associate representing HomeScape is attached to you. If you notice anything suspicious in your dealing, contact the pre-sales associate immediately. You can also reach out to Grievances@homescape.solar or +919873899933 to highlight the concern and we will swiftly act on the request.

2. Impersonation: Scammers may pose as HomeScape by Amplus Solar representatives over the phone, claiming to require personal information for verification purposes. Please note as a prospective customer you are registered on our internal CRM, through which we reach out to you for official communication on regular intervals. In case someone poses as our partner promises you that he will be delivering our solutions, you should look forward to official communication on your registered phone number or email address. In case you have not heard back from us in the first 24-48 working hours, please reach out to Grievances@homescape.solar or +919873899933.

3. Phishing: Fraudsters may send emails or messages that appear to be from HomeScape by Amplus Solar requesting sensitive information such as passwords, credit card details, or social security numbers. Always verify the sender’s email address and never share sensitive information via email or text.

4. Fake Websites: Be cautious of websites that resemble HomeScape by Amplus Solar’s official site but have slight variations in the URL. Always ensure you are on the official website before entering any personal information.

At HomeScape by Amplus Solar, we are dedicated to ensuring your online safety and maintaining the integrity of your personal information. By staying vigilant and following these security measures, you play a crucial role in helping us combat fraud and provide a secure online environment for all our valued customers. If you receive any suspicious emails, messages, or calls claiming to be from HomeScape by Amplus Solar, please don’t hesitate to contact our official customer support. We will verify the legitimacy of the communication and guide you on the next steps. Remember, your security is paramount. Together, we can outsmart fraudsters and enjoy a worry-free experience with HomeScape by Amplus Solar.